Returns & Exchanges

At LUXONAS HOME, we want you to be completely satisfied with your purchase. If your new home decor doesn't perfectly suit your space, you can return or exchange eligible items within 30 days of delivery.

1

Initiate Your Request

Visit our online returns portal with your order number and email address to select the items you wish to return and receive a prepaid shipping label.

2

Pack with Care

Place the items in their original packaging, ensuring all tags, protective wraps, and hardware are included to prevent damage during transit.

3

Ship Your Return

Affix the provided shipping label to your package and drop it off at any authorized carrier location within 7 business days of initiating the request.

4

Receive Your Refund

Once our warehouse inspects the returned items, we will issue a refund to your original payment method within 5 to 10 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing