Frequently Asked Questions

Everything you need to know about curating your dream space with LUXONAS HOME.

What is the typical delivery timeframe for furniture items?

Standard shipping for small decor items takes 3-5 business days, while larger furniture pieces typically arrive within 7-14 business days via our specialized white-glove delivery partners.

Do you offer international shipping?

Currently, LUXONAS HOME ships to all 50 U.S. states and Canada. We are working on expanding our logistics to support international orders in the near future.

What is your return policy for home decor?

We offer a 30-day return window for most items in their original packaging. Please note that custom-made upholstery and final sale items are not eligible for return.

How can I track the status of my order?

Once your order is dispatched, you will receive a confirmation email containing a tracking number and a link to our real-time tracking portal.

Are your materials sustainably sourced?

Quality and responsibility are at our core. We prioritize FSC-certified woods, organic textiles, and artisan partnerships to ensure our products are as ethical as they are beautiful.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Affirm.